Refund Policy

Last updated: January 21, 2026

This Refund Policy outlines the terms under which refunds may be issued by Praesidio Marketing ("Company," "we," "us," or "our"). This Policy applies to all services purchased from or provided by Praesidio Marketing through www.praesidiomarketing.com or via written agreement.

By purchasing or engaging our services, you acknowledge and agree to this Refund Policy.

 

1. General No-Refund Policy

All payments made to Praesidio Marketing are non-refundable, unless otherwise expressly stated in a written agreement signed by both parties.

Due to the nature of marketing services—including time, strategy, labor, and resource allocation—once work has begun, refunds are not available.

 

2. Setup Fees and One-Time Fees

All setup fees, onboarding fees, strategy fees, consulting fees, and one-time service fees are non-refundable, regardless of whether the client completes onboarding or continues with services.

 

3. Monthly, Retainer, and Subscription Services

For recurring services (including retainers or subscriptions):

• Payments are billed in advance

• No refunds or partial refunds will be issued for unused time, paused services, or early termination

• Cancellation stops future billing only and must be submitted in writing according to the agreed notice period

 

4. Advertising Spend and Third-Party Costs

All advertising spend paid directly to third-party platforms (such as Google, Meta, or other advertising networks) is non-refundable and subject to the policies of those platforms.

Praesidio Marketing is not responsible for refunds related to third-party tools, software, platforms, or services.

 

5. Performance Disclaimer

Praesidio Marketing does not guarantee specific results, including but not limited to revenue, leads, traffic, conversions, or rankings. Refunds will not be issued due to dissatisfaction with performance or unmet expectations.

 

6. Chargebacks and Payment Disputes

Clients agree not to initiate chargebacks or payment disputes without first contacting Praesidio Marketing to attempt resolution.

Unauthorized chargebacks may be considered a breach of contract and may result in immediate termination of services. We reserve the right to submit documentation to dispute any chargeback.

 

7. Exceptional Circumstances

At our sole discretion, Praesidio Marketing may consider a partial refund in exceptional circumstances. Any such refund:

• Is not guaranteed

• Must be approved in writing

• Does not establish precedent for future refunds

 

8. Changes to This Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Changes will be effective upon posting to the Website with an updated effective date.

 

9. Contact Information

If you have questions about this Refund Policy, please contact us at:

Praesidio Marketing
Email: praesidiomarketing@gmail.com
Website: www.praesidiomarketing.com